Frequently Asked Questions

Below are some of the most frequently asked questions of our advisors. If you have other thoughts, concerns or questions please contact us or call 855-579-6910

Why should I work with FirstPoint Financial?

Backed by the national resources of an award-winning wealth advisory firm, FirstPoint provides you with a team of some of the industry’s most experienced planning professionals who are focused on helping you achieve your goals.

FirstPoint is a Registered Investment Advisory firm, which means that we have a fiduciary duty to provide investment advice that is at all times in the best interest of our clients. We operate completely independently of a bank or insurance company, with no requirements or incentives to sell proprietary products. This allows our advisors to provide advice that is strictly in our clients’ best interest.

At FirstPoint Financial, we promise to:

  • Focus on your needs above all else. We understand the importance of designing financial plans that meet your specific goals. We promise to manage your investments with the same focus and care we use when managing the assets of those we love, because we understand what those assets represent – your dreams for the future.
  • Serve as your partner, consistently adhering to the highest standards of ethical behavior. We take our fiduciary responsibility extremely seriously and strive to be your most trusted financial partner.
  • Keep open lines of communication. We promise to be there when you need us – to answer questions, respond quickly when your situation changes and to communicate openly and honestly with you about your financial future.
  • Treat your information with the utmost respect and confidentiality.
  • Ensure you have access to leading industry professionals. We strive to hire the best people possible. And because we understand the importance of building long-term relationships, we place the utmost importance on retaining those professionals.
Who makes investment decisions and what role does my advisor play?

At FirstPoint, we are supported by an experienced investment team. This team provides in-depth research and a structured approach to asset allocation, drawing from a wide range of best-in-class investments. Our investment professionals incorporate your strategy, time frame and tolerance for risk as they customize a portfolio specifically designed to meet your long-term objectives.

How will you customize my strategy?

Our goal is to get to know you in order to understand what you hold most important. As we learn about your specific goals, we customize your investment strategy to help you achieve those goals – incorporating your time frame, risk temperament and other factors that matter to you.

How do you define success?

We measure success by our ability to help you achieve your specific goals. We will remain in touch with you on a regular basis to ensure our services continue to meet your objectives as your needs change.

Who holds my money?

Your assets are held at a world-class third-party custodian, ensuring the utmost safety and security.

Can I get access to my money if I need it?

You may access your money at any time by contacting a member of your wealth team. Clients are always encouraged to speak with their advisor to understand the impact withdrawals may have on their plan.

What are the asset minimums for a FirstPoint Financial client?

There are no asset minimums for FirstPoint Financial clients.

What can I expect from my advisor?

At FirstPoint Financial, we take an in depth & collaborative approach to constructing your financial plan. Here is
what you can expect:

  • In our initial conversation we will get to know your specific situation, help you identify your most important goals, and the challenges you may face as you work towards those goals.
  • We will work collaboratively with you in preparing your financial plan and gain insight from the various subject matter experts across our firm.
  • Help implement the specific recommendations improve your portfolio and achieve your goals
  • Continuously review, update and monitor the plan to achieve your objectives through all of life’s changes - both today and long into the future.
Why is it important that my advisor has a fiduciary duty?

As representatives of a SEC-registered investment advisor, our financial advisors are legally required to act in a
fiduciary capacity when advising clients. This is a high legal standard, similar to the standards of lawyers, trustees or executors of an estate. These advisors must:

  • Always put their clients’ interests before their own
  • Disclose any potential conflicts of interest
  • Not mislead clients
What areas of planning does FirstPoint specialize in?

Our clients include individuals, families, and institutions. When we talk about comprehensive planning, these are the areas where we provide expertise: Financial Planning, Investment advisory services, Multi-Generational wealth planning, Risk Management, Philanthropy, Executive compensation planning, Business succession planning, and Retirement planning services.

Will FirstPoint Financial recommend outside specialists, such as attorneys or CPAs?

Yes. FirstPoint Financial has a network of outside specialists across the country that it can work with to provide comprehensive wealth planning, if desired. We also have internal partner firms that specialize in Trust Services, 401(k) Administration, Insurance Resources, and Business Valuations.

What communication can I expect?

As stewards of our clients’ wealth, we believe in the importance of making communication a top priority. In addition to regular check-ups with your advisor, you will also receive access to an online portal where you can receive quarterly statements and newsletters electronically. We also provide weekly market updates regarding economic and capital market events.

What is the pricing for clients of FirstPoint Financial?

Clients who are new to FirstPoint will pay a flat fee of 1.25% of assets under management. This fee will cover the advisory fee and financial planning.

How is my advisor compensated?

At FirstPoint, we separate our advisors from business development. All advisors are compensated by salary and there is no incentive to sell particular products or services. This ensures you are receiving purely objective wealth advice with no strings attached.

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